Information We Collect

When you use our contact forms, request an estimate, or schedule a consultation through Calendly, we collect the following information:

Name
Email address
Phone number
Address (for estimate and service purposes)
Project details and preferences you provide
Scheduling information and appointment history

How We Use Your Information

We use the information you provide solely to:

Respond to your inquiries and requests
Schedule and provide free in-home estimates
Communicate about your project
Send project updates, appointment reminders, and follow-ups
Improve our services based on feedback

Meta Pixel and Ad Tracking

We use Meta Pixel (formerly Facebook Pixel) to measure the effectiveness of our advertising on Facebook and Instagram. Meta Pixel collects data about your interactions with our website, which helps us understand how visitors find us and optimize our ad campaigns. This data may be used to show you relevant ads on Meta platforms.

You can opt out of Meta's ad targeting by adjusting your ad preferences in your Facebook settings or by using the Digital Advertising Alliance's opt-out tool.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. This service collects anonymous data about page views, time spent on site, device information, and general location. Google Analytics uses cookies to track this information. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

We Do Not Sell Your Data

Grout & About Flooring and Bathroom LLC does not sell, trade, or rent your personal information to third parties. Your information is used exclusively for providing our services, communicating with you about your projects, and improving our marketing efforts. We will never share your contact information with other contractors or businesses.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, typically for the duration of our business relationship plus a reasonable period afterward for warranty purposes and legal compliance. Project records, including photos and contracts, may be retained for up to 7 years for warranty and reference purposes. You may request deletion of your personal data at any time by contacting us.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications
Opt out of ad tracking

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your data, please contact us at:

info@groutaboutbathroom.com

Phone: (813) 389-9868